CHALLENGE

MGM Hospital Mumbai is the leading and large healthcare facility in Navi Mumbai. The facility has a steady stream of outpatients with regular appointments being setup with doctors. The management of this patient information is being done in the Hospital information system installed in the facility. MGM Hospital was facing challenges in terms of managing the large of Que's for IPDs and OPDs.

SOLUTION

While presenting a solution to MGM Hospital Streme team proposed a concept to have the Que management and display at the real time. Having put trust on Streme team, MGM Hospital gave a go ahead to integrated Que management system that interfaces tightly with the Hospital information system, reading patient information, vouchers (tokens) for paid and repeat visits. This information is then made available to doctors and nursing staff to hold, skip, or call the next patient in line. Finally, the current tokens are displayed on the signage screens.

BENEFIT

MGM Hospital appreciates the implemented solution which is running over 7 years now. The multiple screens placed at strategic locations over the vast spread property gives a real time vital information to the people accessing the premises for various services like OPD, IPD, Pathalogy, Cafeteria, etc...The deployed solution increased the operational efficiency and was substantial in reducing carbon footprint.