NIche Softek Pvt Ltd. offers a wide range of Audio Visual products on Information technology platform, operates globally & works with over 100 partners and OEMs.

©NIche Softek Pvt Ltd. All rights reserved.

Running at: Dodsal | RTA, Jumeirah | MBRHE | The Executive Council | Khalifa University | RSA | Rajesh Lifespaces |  JLL | AU Finance | IPSOS Research | Eclerx | Shreeram Finance |  IDBI Bank | Sterlite | JM Financials | Ministry of Health | Sun Pharma | Clariant Chemicals |  HDFC Bank | General Mills | L&T | Volkswagen | Sharp | ACC | P&G |  HUL | Countrywide | Cisco | HP | Maersk | Disney | Cushman and Wakefield | Honeywell | Laqshya | Cox and Kings | Disney | Marriott | Ministry of Land | NMB Bank | DRC Bank | Birla Sun Life | Croma | Taj Hotels | DRDO | State Bank of India | Department of Atomic Energy | Equinox | KPMG | Zambia Airport | Mumbai Cricket Association | Jung E Azadi Museum | Sardar Patel Museum | Clariant Chemicals | Ajanta Pharma | NALCO | Appirio | Novotel | Holiday Inn | Trident | Doha Bank | MCX | JM Financial | Sharaf Exchange | Viacom 18 | Grand Cinemas | MGM Hospital | Sun Pharma | Breach Candy Hospital | Dinananth Mangeshkar Hospital | Sephora | Airtel | Reliance Energy | ONGC | Tata Power | CLP | Electricity Museum | Coal India | Cleanmax Solar | Coal India | Metro Shoes | D’Decor | Coal India | Thompson Reuters | Bajaj Electricals | L&T Seawoods | Ryan International School | KPIT | EMC | RBL Bank | HT Media | Zee TV |

Multi Branch

Capable Architecture
Flexibility & Control

Generate & Print Tokens

with date, time & token number

Tokens are either generated by back end systems for integration with QMS or printed using self service QMS kiosks. QMS kiosks could be either touch screen based or simple button based kiosks with fixed options. Designed to suit any budget, the QMS can be used by any business. A range of token printers right from thermal to impact printers of different sizes are supported. Specific print layouts can be customized for projects.

Manage Queues

By service & priority

The service operator manages ques right from their desktop. View of next token, number of tokens in que, average time of servicing tokens etc. is shown on a single view to the operator. Facility to hold, skip, or cancel tokens is provided to meet most real life scenarios.

Display Que Information

Integrated on signage & small screens

Que information can be displayed on screens over LED or LCD Displays. When using LED displays, QMS supported IP enabled displays to reduce the complexity of cabling. Just connect to the IP port and you are ready to go. For LCD displays, QMS integrates with content on digital signage. Automated voice calling feature is provided for a display. The sound can either be routed via standard amplifier speaker system, or built in LCD speakers, making the design flexible to match any project requirement.

Extensive Reporting

Relevant to Branch & Head Office

QMS has more than 50 reports on various parameters including efficiency, wait times, longest service, shortest service, average, inter operator efficiency comparison, revenue generation per counter etc. Reports can be printed either at branch level, regional level or national level.

Centralized Data Management

Get tight control & flexibilIty together

Key parameters are defined centrally. Local parameters like assignment of operators to counters is defined locally. This ensures that all practical aspects are covered while deploying the system.

See features & benefits of the product
View specifications & system requirements for hardware and software.
Explore case studies for products
See Available Models here
Learn Frequently asked questions with answers